Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume.WatchDuration: 41 seconds41s Brett Sutton says COVIDSafe app hasn't identified new casesShareFacebookTwitterArticle share optionsShare this onFacebookTwitterLinkedInSend this byEmailMessengerCopy linkWhatsAppPrint contentPrint with images and other mediaPrint text onlyPrintCancelThe COVIDSafe app is yet to provide any assistance to Victorian health authorities tasked with contact tracing, as the state grapples to contain outbreaks of the coronavirus.Key points:The Federal Government says 200 contacts have been identified using the COVIDSafe appVictorian authorities say they have not found a case with the app that was not also found through other methodsNSW authorities say the app has not been a major feature in their contact-tracing effortsNew figures reveal more than 300 people with coronavirus have the app on their phone and have granted officials permission to sift through their data. However, Victoria's Chief Medical Officer Brett Sutton said the information logged by the app provided no information that was not already collected through traditional contact tracing."The app has not added a close contact that we haven't found through our very extensive long-form interview that takes an hour or more where we go through every single setting and encounter that people have had," he said. Professor Sutton argued that was because people were not going out and interacting with others, particularly in Melbourne, which was under lockdown."We are in policy settings in Victoria where people are just at home with their immediate family so the close contacts that they have will be those family members and will be workplace close contacts," he said."They are not going to large gatherings, they are not standing next to strangers for 15 minutes or more, so the COVIDSafe App is not going to flag those interactions because I don't think those interactions are largely happening."Coronavirus latest: Follow all the latest information in our COVID-19 live blogFederal Labor has raised questions about the effectiveness of the app, because the technology has not provided any assistance to the traditional contact tracing approach. Manual contact tracing vs COVIDSafe App If you test positive to coronavirus, a health official will call and ask about your movements and who you have seen. Officials then get in touch with anyone they consider to be a close contact to try to curb the spread of COVID-19. Concerns were raised that manual contact tracing could only achieve so much, because a person would not be able to list the names and numbers of those sitting next to them at a coffee shop or pub. The Federal Government launched COVIDSafe in late April. At the time, the Prime Minister said it would provide another layer of protection against coronavirus. "It's like putting on sunscreen when you go out into the blazing sun. You can't go out in the blazing sun unless you've got that protection in place," he said.The latest figures show more than 6.6 million people have downloaded and registered for the COVIDSafe app. NSW Chief Health Officer Kerry Chant says the app is not a major part of contact tracing in her state.(AAP: Dean Lewins)How many contacts has COVIDSafe found? Due to strict privacy protections, the Federal Government does not have any access to data and must rely on the states. Federal Health Minister Greg Hunt said according to information from the states and territories and the Deputy Chief Medical Officer, at least 200 contacts had been identified using the COVIDSafe App.However, it is not known what the exact breakdown is across the states. Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume.WatchDuration: 1 minute 26 seconds1m 26s Greg Hunt says 200 cases of coronavirus have been identified from COVIDSafe app.Victoria Health has provided figures that show officials accessed the data collected by 307 people who have the COVIDSafe app and tested positive to coronavirus.However that data did not provide any additional information to what the contact tracers had already obtained through lengthy interviews. According to New South Wales Health, the state has accessed data from the app "about a dozen times" but it did not provide any information officials did not already know.?Earlier this week, NSW Chief Health Officer Kerry Chant said?the app had not been "a major feature" in the state's contact-tracing efforts.Today she described it as "one of the tools" available to contact tracers, before highlighting the importance of community cooperation."It's the patience of those community members who give us incredibly detailed conversations, and it's not just often one. It may be a series of an initial interview, which might go for an hour, and it might be a series of further follow-ups. The community cooperation in giving us that accurate information is so essential for our work," she said. Read more about coronavirus:If Victoria went to 'stage 4' lockdowns, what could it look like?Authorities are worried as coronavirus infections rise in Australia's two most populous statesHas it helped?Shadow Government Services Minister Bill Shorten has questioned whether the app has found any contacts not discovered through traditional contact tracing. "I have to say, it looks like an expensive dud, another IT bungle," he told Channel Nine yesterday. "Congratulations Government, we're now in a situation where we've rediscovered pen and paper is our best tracing app."Prime Minister Scott Morrison said the attacks were unfair. "Technically it is working fine. It is doing its job. It was never supposed to be [used] in isolation to replace physical tracing," Mr Morrison said on Triple M Melbourne. "People taking pot shots at it are just undermining the confidence and that's not a good thing."Stay up-to-date on the coronavirus outbreakDownload the ABC News app and subscribe to our range of news alerts for the latest on how the pandemic is impacting the worldNew South Wales is reviewing how the app is integrated into the traditional contact tracing methods. "We are conducting an evaluation of the COVID app to learn how it can be best integrated and best used," Dr Chant said. What you need to know about coronavirus:Should I wear a face mask?The symptomsThe number of cases in AustraliaGlobal cases, deaths and testing rates
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